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SERVICES

HOW WE CAN HELP YOU

We provide non-emergency services for both BoatU.S./GEICO Members and Non-Members, We will tow you within our unlimited service area from the pick up point. Members with Unlimited Towing or Unlimited GOLD receive these services free of charge up to $2,500 for Unlimited Packages and $3,000 for Unlimited Gold Packages and are given priority. Non-members are required to pay for these services. Recoveries beyond our service area are assessed on a case-by-case basis, with special considerations to ensure a safe retrieval.

boat being towed in small body of water with TowBoat U.S. red cap in the foreground

TOWING

We'll tow you up to 50 nautical miles from the pick-up point at no charge for Unlimited up to $2,500 and for Unlimited Gold Members up to $3,000. Whether you want to return to the boat ramp, your home dock, or a repair facility, we've got you covered. We'll tow you wherever you need to go.

man in red towboat

JUMP STARTS/FUEL/OIL DROPS

Jump Starts and Fuel/Oil Drops are covered, though you'll need to pay for the fuel or oil. The service call is fully included with your membership, and if that doesn't solve the issue, the tow home is covered too.

boat in water being towed by another boat

SOFT UNGROUNDINGS

A vessel is Soft Aground when it’s safe and can be towed back to water without recovery & salvage equipment t. If we’re unsuccessful after several attempts, we’ll discuss options and get your approval before using special equipment or additional towboats

white boat tied to a dock

DOCK TO DOCK

After the first 30 days of becoming a TowBoatU.S. member or upgrading your coverage, Dock-to-Dock tows are 50% covered for Unlimited Members and fully covered for Gold Card Members. We’ll tow your vessel up to 25NM from the pick-up point to a port of your choice.

RECOVERY/SALVAGE SERVICES

We offer recovery/salvage services for boaters on an "as needed" basis. These services are not included in your routine towing agreement but are typically billed to your insurance under your hull policy. Recovery/salvage services include salvage operations for situations like sinking, fires, or hard groundings that require more than one vessel or special equipment to re-float.

boat tilting to its side taking on water

SALVAGES

Vessels in peril—such as Hard Aground, Sunk, or Taking on Water require Recovery/Salvage 

Services, which are typically covered by your hull insurance and billed to your insurance company. Check with your provider to understand what’s covered and how payment works for these services; you'll know when recovery/salvage help is needed.

red towboat with sun setting in background

SUNKEN HARD AGROUND

A vessel is considered Hard Aground when more than one towboat or special services like dive teams, air bags, barges, cranes, jetting crews, pumps, or assistance in breaking surf are needed to re-float it. When time allows, our captains will explain all your options before starting any hard ungrounding or salvage operations.

boat wrecked close to land

WRECK REMOVAL

Vessels that cannot be recovered or salvaged are classified as wreck removals. These jobs require a signed contract before any work begins. Billing is typically done on a time and materials basis.

red boat towing white boat in water

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